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Demystifying the ERR_NAME_NOT_RESOLVED Error: In-Depth Analysis and Solutions to Conquer this Domain-Related Dilemma


The “ERR_NAME_NOT_RESOLVED” error is a common domain-related issue that internet users may encounter frequently. This error indicates that their browser cannot resolve the website’s domain, ultimately preventing access to the desired site. Understanding and fixing the “ERR_NAME_NOT_RESOLVED” error is crucial for website owners and administrators to provide a seamless user experience.

In this article, we will discuss the underlying causes of the “ERR_NAME_NOT_RESOLVED” error, various solutions to address the issue, and preventive measures to maintain a reliable online presence. We’ll also explore troubleshooting other potential reasons and conclude this article with a FAQ section.

Causes of the “ERR_NAME_NOT_RESOLVED” error

The “ERR_NAME_NOT_RESOLVED” error can stem from several causes:

1. Incorrect DNS settings

Improper domain name system (DNS) settings, including typos and incorrect IP address assignments, can lead users to encounter this error when visiting a website.

2. Outdated DNS cache

An outdated DNS cache on a user’s device or browser may store an incorrect IP address causing the “ERR_NAME_NOT_RESOLVED” error.

3. Issues with the website’s hosting

Problems on the hosting provider’s end, such as server downtime or misconfiguration, can cause this error to occur.

4. Malware or viruses

Malicious software, such as malware or viruses, can interfere with domain resolution and lead to the “ERR_NAME_NOT_RESOLVED” error.

Solutions for the “ERR_NAME_NOT_RESOLVED” error

Understanding and fixing the “ERR_NAME_NOT_RESOLVED” error involves analyzing the root cause and identifying the relevant solution:

1. Verify the DNS settings

a. Checking the DNS configuration

To ensure the error is not resulting from incorrect DNS settings, inspect the domain’s DNS configuration for any possible errors or inconsistencies.

b. Ensuring the domain points to the correct IP address

Ensure the domain’s A record points to the correct IP address of the webserver to resolve this issue.

2. Clearing the DNS cache

a. Instructions for various devices and browsers

Users can clear the DNS cache on their devices or browsers to resolve outdated cache issues that might be causing the error. Instructions may vary depending on the device or browser in use.

b. Importance of regular cache clean-up

Regularly clearing the DNS cache ensures that any changes in domain settings are immediately reflected in the user’s browser, preventing the “ERR_NAME_NOT_RESOLVED” error from recurring.

3. Contacting the website’s hosting provider

a. Reporting the issue

If the error persists after verifying DNS settings and clearing the DNS cache, the issue may lie with the hosting provider. Contact their support team and report the problem.

b. Requesting technical assistance

Hosting providers can diagnose and resolve server-related issues that may be causing the “ERR_NAME_NOT_RESOLVED” error.

4. Scanning and removing malware or viruses

a. Recommended antivirus tools

Secure the website against potential malware or virus infections by employing reputable antivirus tools to scan and remove any malicious software.

b. Preventative measures to avoid future infections

Implementing robust security measures, such as regular website monitoring, patching vulnerabilities, and using strong passwords, can prevent future malware or virus infections that could lead to domain resolution errors.

Troubleshooting other potential causes

If the “ERR_NAME_NOT_RESOLVED” error persists after exploring the solutions above, consider investigating the following potential causes:

1. Network connectivity issues

Ensure the device has a stable internet connection to rule out any connectivity-related issues.

2. Outdated or misconfigured browser

Check for browser updates or reset the browser settings to their original state to troubleshoot browser-related issues.

3. Firewall or security software interference

Temporarily disable any firewall or security software to assess if they are interfering with domain name resolution.

Preventing future “ERR_NAME_NOT_RESOLVED” errors

To avoid encountering the “ERR_NAME_NOT_RESOLVED” error frequently, adopt these preventive measures:

1. Regularly updating DNS records

Periodically check and update DNS records to ensure domain configurations remain accurate and up-to-date.

2. Employing robust security software

Invest in reliable antivirus and antimalware software to protect the website from malware and virus infections.

3. Proper website maintenance and management

Regular website maintenance, including software updates and vulnerability assessments, ensures better security and fewer domain-related issues.


In conclusion, understanding and fixing the “ERR_NAME_NOT_RESOLVED” error involves identifying the cause and following the appropriate solution. Website administrators should regularly maintain and manage their websites, update DNS records, and utilize robust security software to minimize the likelihood of encountering this domain-related issue. Maintaining a reliable online presence is essential for a seamless user experience.


1. What does the “ERR_NAME_NOT_RESOLVED” error mean?

The “ERR_NAME_NOT_RESOLVED” error occurs when a user’s browser cannot resolve a website’s domain, preventing access to the desired site.

2. How can I fix the “ERR_NAME_NOT_RESOLVED” error?

To fix this error, verify the DNS settings, clear the DNS cache, contact the website’s hosting provider, or scan and remove malware and viruses.

3. How can I prevent the “ERR_NAME_NOT_RESOLVED” error from recurring?

Prevent this error by regularly updating DNS records, employing robust security software, and properly maintaining and managing your website.

4. Do outdated DNS caches cause the “ERR_NAME_NOT_RESOLVED” error?

Yes, outdated DNS caches on a user’s device or browser can cause this error, as they may store an incorrect IP address.

5. Can malware or viruses cause the “ERR_NAME_NOT_RESOLVED” error?

Yes, malware or viruses can interfere with domain resolution and lead to this error.

6. How do I clear my DNS cache?

The process for clearing DNS cache varies depending on the device or browser in use. Search for specific instructions based on your device or browser.

7. What else could be causing the “ERR_NAME_NOT_RESOLVED” error?

Other potential causes include network connectivity issues, outdated or misconfigured browsers, and interference from firewall or security software.